Q1: Can your company send samples for free charge ?
A1: Yes, we can.
Q2: Does the price on your website include shipping cost?
A2: No, it does not.
Q3: May I become your sole agent in my city or country?
A3: We prefer this partnership. If you become our agent and buy a large quantity, we can offer you the best price.
Q4: Can I choose a shipping way I prefer?
A4: Yes, you can.
Q5: Can you give me some discount if I order more?
A5:Yes, we will consider the discount and other favourable services if you order more.
Q6: Could I buy products that are not listed on your website?
A6: Yes, you could. You can tell us what you want and we do our best to meet your requirement.
Q7: How can I get feedback after I have paid for my order?
A7: We will inform you that we receive your payment.
Q8: Can I track my parcel online?
A8: Yes, you can. We will email you the tracking number after shipping your parcel.
Q9: What is your standard delivery time?
A9: The standard delivery time is 12-18 working days.
Q10: Which are our payments?
A10: They are Western Union, T/T Bank Wire Transfer and L/C.
Q11: How can I contact you if I have a question?
A11: You can contact us through E-mail, MSN, Skype and Telephone.
Q12: Can you ship to countries except USA and Europe?
A12: Yes, we can. We can ship to countries all over the world. Please contact us for more details.